Roomba 560 - 5 months in…

Well… my initial reviews were enthusiastic. However, April 25th (just over a month ago) Roomba broke. I phoned their customer support - and I must say it was the best customer support call I’d ever had. Bottom line was it needed a replacement part, which would be covered under warranty.

However, It’s been over a month and the part hasn’t arrived. Irobot.com told me was out of stock at the time - and a followup email today confirmed it is still out of stock and they do not know when it is coming in. So, this has soured my experience a little.

It’s quite obvious how clean Roomba kept my place being without it.